delivery & Returns

All orders will be processed and shipped within 1-3 working days of the order and payment of item(s).

 

UK Deliveries

We use Royal Mail for all our UK deliveries. Please note,  all orders that exceed 1kg will be subject to higher shipping fees. These fees will be e-mailed separately after orders have been made because order weights are unique to each order.

 

International Deliveries

Royal Mail will also be used for all international deliveries. Please note, that if the weight of the order exceeds 1kg, a courier service may be used which incur additional shipping fees. 

All orders that exceed 1kg will be subject to higher shipping fees. These fees will be e-mailed separately after orders have been made because order weights are unique to each order.

Returns

If you need to return an item, please e-mail info@vivianjonesmusic.com to start your returns process.